Accessibility Statement
Thryva is committed to making this website accessible to everyone, including people with disabilities. We believe healthcare information should be available to all.
Our Commitment
We work to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA — the international standard for digital accessibility. Our website is designed and tested with these principles in mind, including high contrast text, keyboard navigation, screen reader compatibility, descriptive image alt text, and semantic HTML structure.
Supported Technologies
This website is designed to be compatible with:
- Recent versions of major browsers (Chrome, Safari, Firefox, Edge)
- Screen readers including NVDA, JAWS, and VoiceOver
- Keyboard-only navigation
- Browser-based zoom up to 200% without loss of content
- Mobile assistive technologies on iOS and Android
- High contrast and reduced motion preferences
Ongoing Effort
Accessibility is not a one-time fix. We review our site regularly and update it as standards evolve. If you encounter a barrier, your feedback is essential — it helps us identify and resolve issues we may have missed.
Reporting an Issue or Requesting Accommodation
If you experience difficulty accessing any content on this site, or if you need information provided in an alternative format (large print, accessible PDF, voice, etc.), please contact us. We respond to all accessibility inquiries within 5 business days.
Accessibility Contact
Email: [email protected]
Phone: 915-209-0118
Please include "Accessibility Request" in your subject line so we can route your message quickly. Describe the issue, the page where you encountered it, and the assistive technology (if any) you were using.
In-Person and Virtual Care Accommodations
Our care services — both at our El Paso office and through virtual visits — accommodate patients with a wide range of needs. If you require specific accommodations for your appointment, please notify us at the time of booking and we'll work with you to ensure your visit is accessible and comfortable.
Third-Party Content
Some content on our site is provided by third-party services (such as our booking calendar). While we encourage these providers to maintain accessible interfaces, we cannot guarantee accessibility of content we do not directly control. If you encounter a barrier with a third-party tool, please contact us — we'll help you complete your task through an alternative method.
This statement was last updated on November 2026.